Profile-claim terms.

Who can claim a profile

You must be the named clinician or an authorized representative of the practice or clinician. Provide accurate information and evidence. Do not impersonate someone, submit another person’s ID without authorization or claim unrelated locations. Knowing a public NPI does not establish authority.

Verification and review

We use the information you submit to review your claim, as described in our Privacy Policy. This is separate from marketing permission. Automated checks may approve a claim, request corrections or refer it for further review. Approval does not certify a clinician’s qualifications, clinical competence or a document’s authenticity.

We may restrict or revoke access that is inaccurate, unauthorized, disputed or compromised. To question a decision or request a review, email support@openvisithealth.com. Use the secure claim form for evidence; do not email IDs or patient information.

What approval gives you

Access is limited to the approved profile and permissions. It does not activate other locations, bookings, payments, subscriptions or EHR connections. Keep your profile accurate and your account secure, and report suspected unauthorized access promptly. If you update services or prices, state the applicable location, service, billing unit, eligibility, inclusions and additional charges accurately. See our published-price terms.

Privacy and updates

Our Privacy Policy explains retention, deletion and backup limitations. We record the terms version and submission time. We provide additional notice or request consent where required for material changes.

These terms do not replace a clinic’s privacy notice, a business associate agreement or applicable legal rights.